NHTSA Complaint #10972322 — 2011 TOYOTA CAMRY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10972322
Vehicle	2011 TOYOTA CAMRY
Component	VISIBILITY/WIPER
Date of Incident	April 12, 2017
Date Filed	April 13, 2017
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

TOYOTA HAS ALREADY IMPLEMENTED A CSP ( VTT) COVERING FAILING SUNVISOR HINGES ON CAMRYS FROM 2007-2011. MINE HAS FAILED. AFTER CALLING THE LOCAL DEALER I AM TOLD THAT MY VIN NUMBER IS APPROXIMATELY 25000 TOO HIGH ( TRANSLATION WE HAVE FIXED THE PROBLEM BEFORE THAT POINT. THEY HAVE NOT. IT IS THE EXACT SAME FAILURE DESCRIBED. AS AN ENGINEER I UNDERSTAND THAT THIS WOULD NOT BE THE FIRST TIME THAT A PROBLEM WAS BELIEVED TO BE SOLVED BUT WAS NOT. NO REAL NEED FOR A PHOTO TO DOCUMENT THE CONDITION, THE HINGE THAT PROVIDES SUFFICIENT FRICTION TO INSURE THAT THE VISOR STAYS WHERE YOU PLACED IT HAS BROKEN THE PLASTIC AND NOW FLOPS USELESSLY AROUND. IT WILL NOT STAY IN THE DESIRED POSITION

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