NHTSA Complaint #10972121 — 2014 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10972121 |
| Vehicle | 2014 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
AN EXHAUST SMELL ENTERS THE CABIN OF THE VEHICLE. I FIRST STARTED TO NOTICE IT WHEN THE CAR WAS IDLING AND I THOUGHT IT WAS COMING FROM THE CAR AHEAD OF ME. THIS CONTINUED ON AND OFF FOR MONTHS UNTIL MORE RECENTLY WHEN THE SMELL WAS PRESENT EVEN AS I DROVE THE CAR. I HAVE HAD HEADACHES, DIZZINESS AND STOMACH UPSETS FOR MONTHS REALIZING THAT MY VEHICLE WAS PERHAPS NO LONGER SAFE FOR ME TO DRIVE. I BROUGHT IT IN TO MY DEALERSHIP AND THEY IMMEDIATELY ACKNOWLEDGED THE SMELL AND GAVE ME A LOANER. THEY HAVE FILED A COMPLAINT WITH FORD AND ARE CURRENTLY WAITING FOR THE REPAIR PARTS BUT THEY ARE ON BACKORDER. I WAS TOLD THAT POLICE DEPARTMENTS HAVE BEEN COMPLAINING ABOUT THE SAME THING. I JUST RECEIVED A CLASS ACTION LAWSUIT NOTICE SO I IMAGINE THIS WILL EVENTUALLY BE A RECALL. IN THE MEANTIME I CANNOT DRIVE MY OWN VEHICLE WITHOUT RISKING MY HEALTH. THE CAUSE TO ME IS UNKNOWN, I HAVE READ THAT IT IS A DEFECT IN THE ENGINEERING OF THE EXHAUST SYSTEM.
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