NHTSA Complaint #10971887 — 2012 FORD FIESTA

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10971887
Vehicle	2012 FORD FIESTA
Component	STRUCTURE:BODY
Date of Incident	April 8, 2017
Date Filed	April 11, 2017
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

THIS IS THE SECOND DOOR LATCH I HAVE HAD TO REPLACE IN TWO YEARS. I HAD ALL OF THE DOOR LATCHES REPLACED IN SEP 2015 ACCORDING TO THE RECALL FROM FORD. THE FRONT PASSENGER DOOR LATCH FAILED TO LATCH AGAIN ON 4/8/2017. THE DEALER AND FORD ARE CLAIMING THERE IS NO RECALL FOR THIS LATCH AND I WILL NEED TO PAY FOR THE NEW LATCH REPLACEMENT. THEY STATED THAT I HAVE ALREADY HAD THE RECALL TAKEN CARE AND THEY REPAIRED THE DOOR LATCH, THE SECOND TIME IT HAS BROKEN I AM REQUIRED TO PAY FOR THE PARTS AND LABOR. THE VEHICLE WAS STATIONARY AND IN THE DRIVEWAY WHEN THE DOOR LATCH PROBLEM OCCURRED. I HAD TO TIE THE DOOR SHUT AND TAKE IT TO THE DEALER.

Related Complaints for the 2012 FORD FIESTA

Other STRUCTURE:BODY Complaints

#11696374 — October 29, 2025 — I was driving to work this morning; the car made a horrible "clunk" when I accelerated to around 20 then lost power a...

#11536746 — August 6, 2023 — Nothing

#11415991 — May 10, 2021 — FRONT PASSENGER DOOR LATCH DON'T STAY SHUT AND NOT ABLE TO LATCH SHUT, MOVING TURNING LEFT THE DOOR SWUNG OPEN.IN CI...

#11309515 — February 16, 2020 — AFTER A RECALL OF DOOR LATCHES THAT WERE REPLACED I HAVE HAD 3 OTHER LATCHES MALFUNCTION. MOST RECENTLY MY DRIVER SI...

#11231571 — July 13, 2019 — THE PASSENGER-SIDE DOOR WILL NOT OPEN FROM THE INSIDE.

Recent Complaints for the 2012 FORD FIESTA

#11706125 — UNKNOWN OR OTHER — December 19, 2025 — The drivers side door latch will not latch, the door will swing open because the latch is defective. I have seen that...

#11697545 — UNKNOWN OR OTHER — November 5, 2025 — The door latches have a safety recall and needs to be fixed or observed to ensure proper road safety. In addition I c...

#11696374 — POWER TRAIN — October 29, 2025 — I was driving to work this morning; the car made a horrible "clunk" when I accelerated to around 20 then lost power a...

#11696374 — VEHICLE SPEED CONTROL — October 29, 2025 — I was driving to work this morning; the car made a horrible "clunk" when I accelerated to around 20 then lost power a...

#11683659 — UNKNOWN OR OTHER — August 28, 2025 — My car has had transmission issues since I purchased the car, and the problems has gotten worse and now the car is no...