NHTSA Complaint #10971872 — 2013 FORD FUSION

DOOR LATCH SAFETY RECALL 15S16 THIS RECALL REPLACEMENT WAS MADE ON 12/2015 FOR THE VEHICLE. ON 4/8/2017 THE VEHICLE DOOR WOULD NOT CLOSE OR LOCK. IT ACTUALLY OPENS WHILE MOVING AND HAD TO BE SECURED VIA BUNGEE CORD TO MAKE IT TO THE CLOSEST DEALERSHIP. UNFORTUNATELY, ACCORDING TO FORD MOTOR CO, ONCE THE RECALL IS COMPLETED ON THE VEHICLE, THE WARRANTY ONLY LASTS FOR ONE YEAR. THEREFORE, THE WARRANTY RAN OUT ON 12/2016 FOR THE RECALLED REPLACEMENT PART. FORD MOTOR COMPANY WILL NOT HONOR THE REPLACED PART AND IN FACT STATES THAT IT WILL COST ME $500 TO FIX. THIS IS A MAJOR RECALL ISSUE FOR FORD AND THE RECALL HAS BEEN EXTENDED TWICE SINCE THE ORIGINAL ONE. I WILL ATTACH THE INFORMATION BELOW. WITHOUT THE LATCH, THE CAR IS NOT DRIVABLE, UNABLE TO BE LOCKED, AND CAUSES THE INTERIOR LIGHTING SYSTEM TO BE CONTINUOUSLY ILLUMINATED. I WANT AN INVESTIGATION ON THE REPLACEMENT DOOR LATCH PARTS. I DO NOT FEEL AS THE OTHER DOORS ARE SAFE EITHER SINCE THEY WERE APPARENTLY REPLACED AT THE SAME TIME UNDER THE RECALL. FORD SHOULD PAY FOR THIS ISSUE AS THE ORIGINAL FIX IS DEFECTIVE. THIS RECALL AFFECTS OVER 2 MILLION CARS. FORD ALSO TOLD ME IF THEY HAVE ENOUGH COMPLAINTS FROM OTHER VEHICLES, THEY COULD DO AN INTERNAL INVESTIGATION ON THE REPLACEMENT PARTS. IF A RECALL IS IN FACT MADE ON THE PART A 2ND TIME, I WOULD NOT QUALIFY IF FORD HELPS TO REDUCE THE COST I HAVE TO PAY TO FIX THIS ISSUE NOW. THIS SHOULD BE INVESTIGATED! I ALSO WOULD LIKE TO INCLUDE THAT THIS VEHICLE IS MAINLY USED M-F FOR A WORK VEHICLE FOR A SINGLE DRIVER, NO PASSENGERS. THE DRIVER ALSO HAS BEEN DEPLOYED MANY MONTHS IN THE LIFE OF THIS VEHICLE AND THAT DOOR HASN'T BEEN USED MUCH. I COULD ALSO PROVIDE DOCUMENTATION FOR THOSE DATES, AS WELL. PLEASE OPEN AN INVESTIGATION ON THIS ISSUE, AS IT IS ABSOLUTELY A SAFETY PROBLEM!