NHTSA Complaint #10971656 — 2015 VOLKSWAGEN PASSAT

MY VEHICLE HAD VW CAM SHAFT SAFETY RECALL 23R1 DONE AND I STARTED HAVE DRIVING ISSUES ERRATIC ACCELERATION, CLUCKING OF TRANSMISSION. THE MAIN PROBLEM IS A 3+ SECOND DELAY IN THE TRANSMISSION WHEN ON A SLIGHT OR MORE OF AN INCLINE. IF YOU DEPRESS THE ACCELERATOR THE CAR STARTS WITH A JERK, IF YOU ADD MAKING A TURN IT SOMETIMES THE VEHICLE SPINS THE WHEELS AND TAKES OFF. I HAVE BEEN TO THE BBB AND THE ARBITRATOR FELT UNSAFE RIDING IN THE VEHICLE. TO REPLACE MY VEHICLE VW WANTS A $5000 OUT LAY OF CASH FOR A PROBLEM THEY KNOW EXISTED (I HAVE THE BBB HEARING RECORDING WHERE THE REP STATES THAT THE VEHICLE DOES NOT DRIVE THE SAME AS IT DID BEFORE THE UPDATE). I HAD NO ISSUES BEFORE THE UPDATE AND NOW I HAVE AN UNSAFE VEHICLE. THE CORRECT REPAIR SHOULD HAVE BEEN A NEW CAM SHAFT NOT REDUCING THE TORQUE OF THE MOTOR AND CAUSING PROBLEMS IN SOME VEHICLES. I AM WRITING TO YOU BECAUSE THEY SHOULD HAVE NEVER RETURNED VEHICLES BACK TO CUSTOMERS KNOWING THEY CHANGED THE WAY THE VEHICLE RUNS. WHEN MY VEHICLE WAS IN FOR REPAIRS AND I DROVE A 2016 PASSAT AND A 2016 JETTA THEY HAD NO ISSUES. WHEN THEY ASKED ME TO DRIVE A VEHICLE THE SAME AS MINE 2015 PASSAT LIMITED IT DROVE THE SAME WAY. AGAIN I DON'T FELL SAFE IN THE VEHICLE AND HAD TO RENT A VEHICLE TO DRIVE UP TO NEW YORK TO ATTEND MY FATHERS FUNERAL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR