NHTSA Complaint #10971202 — 2016 AUDI SQ5

I AM WRITING TO EXPRESS MY EXTREME ANXIETY OVER MY RECENT EXPERIENCE WITH THE SENSOR-KEY. I TYPICALLY KEEP THE KEYS IN MY PURSE, OPEN THE REAR DOOR (BEHIND THE DRIVER DOOR), AND LEAVE MY PURSE ON THE SEAT OR THE FLOOR, CLOSE THAT DOOR, THEN OPEN THE DRIVER DOOR AND DRIVE. A COUPLE OF WEEKS AGO (MARCH 8TH, 2017), THE CAR WAS PARKED IN MY DRIVEWAY. I UNLOCKED THE REAR DOOR, PLACED ALL MY BAGS INSIDE, CLOSED THE DOOR. THEN I WENT TO PUT A BUMPER STICKER ON. MUST HAVE TAKEN LESS THAN 5 MINUTES. I HEARD THE CAR LOCK ITSELF- WITH MY KEYS (CAR AND HOME) INSIDE. I MOST DEFINITELY DID NOT TOUCH THE DOOR HANDLE TO LOCK THE CAR! AND THE CAR DOES NOT LOCK ITSELF AFTER SOME TIME- I HAVE FOUND IT UNLOCKED WHEN THE DOOR HANDLE TOUCH SOMETIMES DID NOT WORK. LUCKILY, IN THIS INSTANCE, I WAS ABLE TO GET INTO MY HOUSE AND GET MY SECOND KEY- BUT WHAT IF I WERE ELSEWHERE? I CAN IMAGINE ME LOCKED OUT OF MY CAR (WITH KEYS AND PHONE INSIDE) AND COMPLETELY STRANDED! - WHEN I BOUGHT THE CAR, I HAVE BEEN TOLD THAT YOU CANNOT LOCK THE CAR FROM THE OUTSIDE WHEN THE KEYS ARE INSIDE- AND THIS IS TYPICALLY WHAT I HAVE EXPERIENCED (UNTIL MARCH 8TH.) - EVEN THOUGH MY DOOR LOCKS ARE SET TO 'UNLOCK ALL DOORS' SOMETIMES, I FIND THE DRIVER'S DOOR NOT UNLOCKED, WHEREIN, I OPEN THE BACK DOOR, BRING MY BAG OUT TO UNLOCK THE DRIVER'S SIDE DOOR, AND THEN PUT IT BACK. AUDI CLAIMS THAT THE CAR LOCKS ITSELF AFTER A CERTAIN AMOUNT OF IDLE TIME- WHICH DOES NOT MAKE SENSE IF THE KEYS ARE INSIDE THE CAR. AUTO LOCK AFTER A CERTAIN TIME WHEN THE KEYS ARE OUTSIDE THE CAR MAKES SENSE. NOT THE DESCRIBED BEHAVIOR