NHTSA Complaint #10971013 — 2008 FORD EDGE

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALSO, WHILE DRIVING, THE PANORAMIC ROOF CRACKED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO JERK AND BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL WAS BURNED OUT AND THE COMPUTER, ECM, AND SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 134,000. UPDATED 06/08/17*LJ UPDATED 08/15/2017*JS