NHTSA Complaint #10970412 — 2012 GMC TERRAIN

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10970412
Vehicle	2012 GMC TERRAIN
Component	UNKNOWN OR OTHER
Date of Incident	April 1, 2017
Date Filed	April 4, 2017
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY COMPLAINT IS IN REGARDS TO TIRES. SPECIFICALLY MICHELIN LATITUDE TOUR. MY TERRAIN IS 5 YEARS OLD WITH 27K MILES ON IT, NOT EXACTLY A LOT OF USE. HOWEVER I JUST FOUND OUT THAT THE TIRES ON THE VEHICLE, NOT THE ORIGINAL TIRES ARE FALLING APART. THE TREAD IS SEPARATING FROM THE TIRE BODY. AND THE TIRES ARE DRY ROTTED. IF YOU MEASURE THE TREAD DEPTH, THESE ARE ALMOST NEW TIRES. I AM AGHAST THAT AN EXPENSIVE TIRE LIKE THESE SHOULD JUST FALL APART. MICHELIN HAS GIVEN ME A RUN AROUND. THE TIRE TECH AT COSTCO TOLD ME THIS WAS A COMMON PROBLEM WITH THIS MODEL TIRE. HOW IN GOOD CONSCIENCE CAN A COMPANY LIKE MICHELIN CONTINUE TO SELL A DEFECTIVE DESIGN? CAN ANYTHING BE DONE TO MAKE THE PUBLIC SAFE?

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