NHTSA Complaint #10970353 — 2010 NISSAN VERSA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10970353
Vehicle	2010 NISSAN VERSA
Component	SUSPENSION
Date of Incident	April 3, 2017
Date Filed	April 3, 2017
Mileage	95,262 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

LEAVING WORK TODAY I NOTICED A LOUD CLUNK FROM THE FRONT END OF MY CAR AT AROUND 10 MPH. UPON INSPECTION I FOUND THAT THE FRONT PASSENGER COIL SPRING WAS COMPLETELY CORRODED AND BROKEN. CALLING THE NISSAN DEALERSHIP I WAS INFORMED THAT THERE IS A VOLUNTARY RECALL INVOLVING THIS EXACT SITUATION BUT THAT THE RECALL DOES NOT APPLY TO ME SINCE I LIVE IN A STATE NOT LISTED. I LIVE IN A COUNTY IN KANSAS THAT BORDERS MISSOURI. I ALSO WORK IN MISSOURI AND THE VAST MAJORITY OF MY DRIVING IS IN MISSOURI BUT THIS DID NOT MATTER TO NISSAN AND I WAS INFORMED THAT I WOULD STILL BE RESPONSIBLE FOR THE REPAIRS. HOW IS THIS FAIR? CORROSION IS CORROSION, ESPECIALLY WHEN IT IS A KNOWN DEFECT. THIS COULD HAVE KILLED ME OR SOMEONE ELSE.

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