NHTSA Complaint #10970149 — 2009 NISSAN ALTIMA STRUCTURE

Complaint Details

ODI Number	10970149
Vehicle	2009 NISSAN ALTIMA
Component	STRUCTURE
Date of Incident	March 25, 2017
Date Filed	April 3, 2017
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD MELTED INTO A BLACK, STICKY, REFLECTIVE LIQUID. THE CONTACT STATED THAT THE BOTTOM HALF OF THE WINDSHIELD WAS NOT VISIBLE DUE TO THE LIQUID REFLECTING THE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS MELTING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE REPRESENTATIVE OF THE MANUFACTURER THAT NISSAN HAD NO OBLIGATION TO REPAIR THE DASHBOARD BECAUSE THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

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