NHTSA Complaint #10970007 — 2011 BMW X5

FROM A STOP: UPON DEPRESSING THE GAS PEDAL, THERE IS A DELAY IN THE REACTION OF THE CAR TO MOVE FORWARD. AS IT MOVES, IT LUNGES FORWARD BECAUSE OF THE ADDED GAS SUDDENLY PROPELLING THE CAR. AS A RESULT, YOU CAN EITHER MOVE FORWARD EXTREMELY SLOW FROM THE START OR JUMP FORWARD PULLING YOU BACK INTO THE SEAT. ON THE HIGHWAY: OCCASIONALLY, SUDDEN INCREASED SPEED, AS NEEDED FOR PASSING, IS DENIED AND THE CAR ACTUALLY TRAVELS AT A CONTINUED STEADY SPEED. IF YOU'VE EVER MOVED INTO AN AVAILABLE LANE TO DISCOVER A SPEEDING VEHICLE CLOSING ON YOU RAPIDLY, YOU'LL GET ONE HELL OF A SCARE WHEN YOUR CAR FAILS TO MOVE FASTER TO GET OUT OF THE WAY. BEEN THERE AND TURNED WHITE AS A GHOST. I HEARD ON THE RADIO IN MIAMI THAT THE NEED FOR THIS RECALL WAS KNOWN TO BMW BUT REPEATED REQUESTS TO BMW TO ADDRESS THIS RECALL HAVE GONE UNANSWERED EXCEPT THAT THE DEALERS DON'T HAVE NOTICE YET FROM BMW CORPORATE. NOTE: I BROUGHT THIS PROBLEM TO THE ATTENTION OF BMW DEALERS AND CORPORATE IN 2011 AND PERIODICALLY SINCE WITH NO HELP. TO MY KNOWLEDGE THEY NEVER MENTIONED IT ON ANY REPAIR ORDERS AND ONLY TOLD ME THAT THE CAR ADJUSTS TO THE MANNER IN WHICH INDIVIDUAL DRIVERS OPERATE THE CAR SO AS MY WIFE DROVE THE CAR PRIMARILY, I AS A SECONDARY DRIVER WOULD NEED TO ALLOW TIME FOR THE CAR TO ADJUST TO MY WAY OF DRIVING. IN 2015 MY WIFE BEGAN DRIVING A MASERATI FULL TIME AND I WAS RELEGATED TO THE X5. THE FAULTY ACCELERATION HAS NEVER CHANGED AND MY WIFE, SINCE 2015, HAS NOTICED THE ACCELERATION PROBLEM WHERE BEFORE SHE BECAME USED TO THE WAY THE CAR REACTED.