NHTSA Complaint #10969892 — 2012 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10969892
Vehicle 2012 FORD FOCUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

MY FIRST ISSUE WITH THE VEHICLE IS A MALFUNCTIONING HORN AND FRONT PASSENGER SIDE WINDOW. THEN THE TRANSMISSION FAILED ON ME WHILE I WAS DRIVING. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP FOR SERVICE. FORD REPLACED THE TRANSMISSION AFTER HAVING THE CAR FOR ABOUT A MONTH. THE DEALERSHIP SAID THEY ALSO FIXED THE HORN. BUT THAT IS NOT THE CASE. THE HORN IS STILL NOT WORKING. I DON'T USE THE HORN MUCH, BUT I REALIZED HOW DANGEROUS NOT HAVING ONE CAN BE LAST WEEK. I HAD TO SIGNAL A VEHICLE BACKING UP INTO THE MAIN ROAD IN ORDER TO AVOID A COLLISION. SINCE MY HORN WAS NOT WORKING, I HAD TO SWERVE. THE VEHICLE IS BACK AT THE DEALERSHIP FOR SERVICE. THE VEHICLE HAS BEEN THERE FOR 3 DAYS AND THEY STILL HAVE NOT UPDATED ME ON THE STATUS OF MY VEHICLE.

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