NHTSA Complaint #10969848 — 2008 JEEP LIBERTY STEERING

Complaint Details

ODI Number	10969848
Vehicle	2008 JEEP LIBERTY
Component	STEERING
Date of Incident	March 17, 2017
Date Filed	April 1, 2017
Mileage	46,780 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

HAD 4 NEW GOODYEAR WRANGLER SRA TIRES INSTALLED BY SAM'S CLUB ON 5/3/2014.BOUGHT LIFETIME ROTATION/BALANCE PACKAGE AT THAT TIME. HAVE TIRES ROTATED/BALANCED ROUTINELY. ALIGNMENT GOES OUT EACH TIME AND STEERING WHEEL ALSO ENDS UP OUT OF THE PROPER POSITION. ALIGNMENT IS COMPLETED BY A SPECIALTY SHOP. THE SHOP TELLS ME I HAVE AT LEAST ONE OR MORE DEFECTIVE TIRES. INFORMED SAM'S CLUB OF ISSUE ON 4/10/2015 DURING THE ROTATION/BALANCE. HAD ALIGNMENT DONE THE PREVIOUS DAY. SAM'S CLUB DENIED ANY ISSUE WITH THESE TIRES AND WOULD NOT FOLLOW UP ON IT. HAVE LEARNED TO ROTATE/BALANCE FIRST, THEN DO ALIGNMENT. CERTAINLY WILL NOT PURCHASE GOODYEAR AGAIN!

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