NHTSA Complaint #10969615 — 2014 FORD F-150

OWN A 2014 F-150 SINCE KNEW 63000 MILES ON IT NOW PUT NEW TIRES ON IT AT 50100 MILES IN FEBRUARY OF 2017 A THOUSAND MILES INTO THE NEW TIRES BEGAN TO HEAR A HOWLING NOSE FROM WHAT SEEMED TO BE THE FRONT RIGHT SIDE. THE HOWLING NOSE WAS MOSTLY HEARD WHILE IN COLD WEATHER AND IN MOTION. TOOK IT BACK TO THE TIRE GUY WHO PULLED EVERYTHING FOR THE INSPECTION AND FOUND NOTHING AND REFERRED ME BACK TO FORD. TOOK IT TO FORD WHO INFORMED ME THAT THIS WAS UNFORTUNATELY A SOMEWHAT COMMON ACCURANCE ON THESE F-150 THE PROBLEM (IWE INTEGRATED WHEEL END) IT SEEMS A RUBBER BOOT OF SORTS DOESN'T CONTRACT OR INFLATE AS IT SHOULD CAUSING GRINDING OF THE GEARS IN THE WHEEL HUB WHICH COULD RESULT IN WHEELS FALLING OFF TILTING OR BEING DISENGAGED FROM THE HUB CAUSING WHAT COULD BE A GREAT DEAL OF HARM. IF THE SERVICE AGENT HADN'T TOLD ME THAT THIS WASN'T A COMMON PROBLEM I WOULDN'T BE WRITING TO YOU, IF HE HADN'T TOLD ME THAT MY VEHICLE WAS ONLY COVERED UNDER WARRANTY UP TO 60K MILES WHEN I REPORTED THIS TO HIM AT 59900 AND DROVE THE EXTRA MILES JUST TO GET TO HIM WHEN I COULD HAVE GONE TO A FORD DEALER CLOSER AND STAYED UNDER THE 60K AND BEEN COVERED, STILL THERE SEEMS TO A PROBLEM HERE CONCERNING THIS WHEEL PART THAT COULD CAUSE DAMAGE TO PEOPLE AND PROPERTY.