NHTSA Complaint #10969558 — 2003 TOYOTA 4RUNNER

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTED THAT THERE WERE CRACKS IN THE DASHBOARD NEAR THE AIR VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS CRACKING AND NEEDED TO BE REPLACED. THE MANUFACTURER ALSO SENT A LETTER ASKING OWNERS TO TAKE THE VEHICLE TO A DEALER TO HAVE THE DASHBOARD INSPECTED HOWEVER, THE DEALER STATED THAT THE REPAIR PART WAS NOT AVAILABLE. THERE WAS NO RECALL ON THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.