NHTSA Complaint #10969479 — 2004 TOYOTA COROLLA MATRIX AIR BAGS

Complaint Details

ODI Number	10969479
Vehicle	2004 TOYOTA COROLLA MATRIX
Component	AIR BAGS
Date of Incident	August 21, 2015
Date Filed	March 30, 2017
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TAKATA RECALL I TOOK MY CAR IN FOR THE RECALL AND WAS TOLD A FEW WEEKS LATER THAT IT WAS COMPLETE. WHEN I WENT TO PICK UP MY CAR, HE TOLD ME THAT IT WAS ONLY PARTIALLY DONE, BUT WAS "COMPLETELY SAFE". HE WENT ON TO EXPLAIN THAT THEY REPLACED THE ONE PART THAT CAUSED THE AIRBAGS TO DEPLOY, SO NOT TO WORRY ABOUT THE SAFETY ANYMORE. I JUST RECEIVED THE RECALL AGAIN SAYING THAT THE PARTS WERE AVAILABLE, AND THAT IT WAS IMPORTANT TO GET IT FIXED BECAUSE THE AIRBAGS ARE STILL NOT SAFE. I AM LIVID...I DRIVE THIS CAR DAILY, AND HAVE MY CHILDREN IN IT AS WELL. A YEAR AND A HALF LATER?!! COMPLETELY UNACCEPTABLE.

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