NHTSA Complaint #10969397 — 2015 RAM 1500

THE STEERING VIBRATIONS ARE GETTING WORSE AND WORSE. I CALLED SAN ANTONIO DODGE FROM WHICH I PURCHASED THE TRUCK AND GAVE THEM THE RECALL NUMBER AND THE VIN NUMBER AND WAS TOLD THE PART WAS NOT AVAILABLE AT THEIR LOCATION AND TO WAIT FOR THE SECOND RECALL LETTER. I TOLD THEM (HER) THAT THIS WAS THE SECOND RECALL LETTER, SO I WAS FOREWARDED TO AN "ADVISOR" WHO NEVER PICKED UP THE PHONE. I LEFT A MESSAGE AS TO MY PROBLEMS, MY NAME AND PHONE NUMBER. THE DATE IS 3/29/2015 AT 5:10PM. I WANT TO DOCUMENT MY EFFORT TO CLEAR THIS PROBLEM AND THE RESPONSE I AM GETTING FROM THE SAN ANTONIO DODGE DEALERSHIP. NOTE: I HAVE HAD THIS TRUCK FOR ABOUT A YEAR AND THE STEERING WHEEL STARTS TO VIBRATE AT ABOUT 73MPH AND GETS WORSE AS THE SPEED INCREASES TO THE POINT THAT THE VEHICLE IS GOING TO SHAKE THE FRONT END MECHANISM LOOSE. THIS WAS NOT THE CASE AT THE START BUT IS PROGRESSIVELY GETTING WORSE TO THE POINT THAT IT IS BECOMING A SAFETY HAZARD. THE PROBLEM STARTED APPROXIMATELY AT 17,000 MILES AND CONTINUES TO GET WORSE AT 19,000 MILES.