NHTSA Complaint #10969094 — 2002 TOYOTA RAV4

TAKATA RECALL! MARCH 28, 2017 [XXX] [XXX] TELEPHONE: [XXX] EMAIL: [XXX] MY AIRBAGS FAILED TO DEPLOY! DEAR SIR: I WOULD LIKE TO SAY THAT IN JUNE 2015 WAS DRIVING MY 2002 TOYOTA RAV4 SUV AND I HIT BY ANOTHER VEHICLE THAT HAD RUN A STOP SIGN AND THE DRIVER VEERED INTO MY LANE AND HIT ME. I WAS STUCK IN MY VEHICLE BECAUSE THE IMPACT OF THE COLLISION HAD PUSHED THE FRONT OF MY VEHICLE BACK AND THE FRONT DOORS WOULD NOT OPEN AND PEOPLE STANDING AROUND SAID THAT THE CAR WAS ON FIRE. WHEN THE POLICE CAME, THE FIRE DEPARTMENT AND THE AMBULANCE PERSONNEL TRIED TO PRY OPEN THE FRONT DOORS AND FINALLY AFTER THE FIRE WAS PUT OUT THE FIRE I WAS ABLE TO GET OUT OF THE CAR. THE AIR BAGS ON MY 2002 TOYOTA RAV4 SUV FAILED TO DEPLOY AND I SUFFERED INJURIES TO MY HEAD, NECK, CHEST, STOMACH AND LEFT HAND. ALL OF THE PEOPLE FROM THE POLICE DEPARTMENT, FIRE DEPARTMENT, AND THE AMBULANCE PERSONNEL ALL ASKED THE SAME QUESTION: WHY DID YOUR AIRBAGS FAIL TO DEPLOY. I TOLD THEM THAT I DID NOT KNOW. MY 2002 TOYOTA RAV4 SUV WAS TOTALED AND I ENDED UP IN THE HOSPITAL FOR SEVERAL INJURIES. THE VEHICLE THAT HIT ME WAS DRIVEN BY A LADY WHO WAS TALKING ON HER CELL PHONE AND DID NOT SEE THE RED STOP LIGHT UNTIL IT WAS TOO LATE AND SHE RAMMED INTO ME GOING 45 MPH. THE VEHICLE THAT HIT MY VEHICLE, ALL OF THEIR AIRBAGS DEPLOYED AND THE LADY DRIVING HAD NO INJURIES. I AM STILL RECEIVING CARE FOR MY INJURIES. MY VEHICLE WAS TOTALED. MY CHEST HIT THE STEERING WHEEL WITH SUCH FORCE THAT IT LEFT THE IMPRINT OF THE TOYOTA EMBLEM ON MY CHEST (THIS IS WHERE THE DRIVER'S AIRBAG IS SUPPOSED TO DEPLOY FROM). I SUSTAINED INJURIES TO MY HEAD, NECK, AND LEFT HAND AND TO MY STOMACH AREA. PLEASE ADVISE THANK YOU. [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB