NHTSA Complaint #10968995 — 2008 BMW X5

COMPUTER SYSTEM DOES NOT FUNCTION PROPERLY, CAUSING VEHICLE TO GO INTO TRANSMISSION ERROR MODE-VEHICLE ABRUPTLY LOSES POWER AND SPEED WHILE DRIVING. THIS HAS HAPPENED ON HIGHWAY (SAW OUR LIVES FLASH BEFORE OUR EYES AS SEMIS BORE DOWN ON US AND ALMOST DROVE OVER US/OTHER VEHICLES TRYING TO AVOID COLLISIONS AND IN TOWN WITH SEVERAL NEAR-COLLISIONS INVOLVING OURS' AND OTHER VEHICLES. VEHICLE HAS HAD SEVERAL RECALLS AND COMPUTER SYSTEM HAS BEEN UPDATED AT OUR EXPENSE WITH PROBLEM NOT RESOLVED AND WE ARE TOLD WE NEED NEW TRANNY. WE DO NOT BELIEVE THIS IS SO AS WHEN YOU TURN OFF VEHICLE AND TURN IT BACK ON-CODE DISAPPEARS AND CAR DRIVES FINE UNTIL YOU GO UP A HILL OR LET FOOT OFF ACCELERATOR/ ACCELERATE, ECT. INSTEAD OF ADDRESSING THE PROBLEM WITH THE COMPUTER SYSTEM, DEALERSHIPS MAKE BANK ON REPLACING TRANSMISSIONS THAT SOON FAIL AGAIN DUE TO THE COMPUTER ISSUES.