NHTSA Complaint #10968968 — 2009 NISSAN ALTIMA HYBRID STEERING

Complaint Details

ODI Number	10968968
Vehicle	2009 NISSAN ALTIMA HYBRID
Component	STEERING
Date of Incident	March 28, 2017
Date Filed	March 28, 2017
Mileage	92,278 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

IN 2013, I WAS STRANDED AT WORK LATE AT NIGHT DUE TO A FAULTY STEERING WHEEL LOCK. I GOT INTO MY CAR AND WENT TO START IT AND THE KEY LIGHT WAS LIT ON THE DASH AND MY CAR WOULDN'T START. THE CAR HAD TO BE TOWED TO THE NEAREST DEALERSHIP THE NEXT DAY TO REPLACE THE STEERING WHEEL LOCK. THANKFULLY, I WAS STRANDED IN A SAFE PLACE ESPECIALLY SINCE I'M A SINGLE FEMALE. IT'S NOW 2017, AND I FIND MYSELF IN THE SAME SITUATION. THANKFULLY, I NOTICED THE ISSUE EARLY WHILE IT'S STILL DAYTIME. I'M NOW WAITING FOR MY CAR TO BE TOWED TO A DEALERSHIP TO ADDRESS A FAULTY STEERING WHEEL LOCK. I'M CONCERNED THAT THE STEERING WHEEL LOCK ONLY HAS A LIFE SPAN OF 4 YEARS SINCE THIS IS THE SECOND TIME I HAVE TO ADDRESS THIS ISSUE. IS IT NORMAL FOR A PART TO JUST MALFUNCTION AFTER ONLY 4 YEARS? WILL I HAVE TO WORRY ABOUT BEING STRANDED AGAIN 4 YEARS FROM NOW FOR THE THIRD TIME? MY CAR IS SERVICED REGULARLY AND TAKEN CARE OF SO I WON'T BE STRANDED. IT'S TROUBLING THAT REGARDLESS OF THE FACT THAT MY CAR IS SERVICED AND TAKEN CARE OF, I CAN BE STRANDED ANYWHERE.

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Other STEERING Complaints

#10953781 — February 10, 2017 — I WAS ON MY WAY TO PICKUP MY WIFE AND THE FOR SONE REASON THE STEERING WHEEL BECAME LOCKED . I THOUGHT THAT IT WAS A ...

#10949671 — February 5, 2017 — CAR WAS PARKED ON BUSY CITY ROAD AND WOULD NOT START. STEERING WHEEL LOCK DID NOT WORK.

#10938552 — December 29, 2016 — MY DAUGHTER STOPPED AT A LOCAL COFFEE SHOP BEFORE GOING TO WORK ONE MORNING. WHEN SHE RETURNED TO HER 2009 NISSAN ALT...

#10928051 — November 26, 2016 — FOR SOME UNKNOWN REASON MY CAR WOULD NOT START ON THANKSGIVING. IT ONLY SHOWED A KEY. I WENT TO NISSAN THE NEXT DA...

#10862644 — May 2, 2016 — I WAS NOT NOTIFIED ABOUT A RECALL ON MY VEHICLE. NOW I AM GETTING TOLD THAT MY STEERING LOCK CONTROL UNIT NEEDS TO BE...

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