NHTSA Complaint #10968008 — 2016 KIA SOUL SEATS

Complaint Details

ODI Number	10968008
Vehicle	2016 KIA SOUL
Component	SEATS
Date of Incident	November 16, 2016
Date Filed	March 23, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE MAIN PART OF MY COMPLAINT IS THAT THE HEAD RESTS LEAN FORWARD SO MUCH THAT MY HEAD IS BENT DOWNWARD WHEN I AM DRIVING THE CAR; THEREFORE, I FEEL I CANNOT LOOK STRAIGHT AHEAD. I AM SHORT, BUT HAVE NO PHYSICAL DEFORMITIES THAT KEEP ME FROM DRIVING OTHER VEHICLES SAFELY. I SIT ON A CUSHION REGARDLESS OF WHAT TYPE VEHICLE I DRIVE. I FEEL THE WAY THE HEAD REST BENDS MY HEAD FORWARD IS A SAFETY HAZARD TO ME. ALSO, THE SEAT BACKS SEEM TO HAVE A CURVE AND WILL NOT ALLOW A PERSON TO SIT UP STRAIGHT IN THE SEAT. THIS HAS BEEN, OF COURSE, AN ONGOING PROBLEM SINCE THE PURCHASE OF THE VEHICLE. MY HUSBAND AND I HAVE MADE THIS COMPLAINT KNOWN TO OUR LOCAL KIA DEALERSHIPS, AS WELL AS THE KIA MANUFACTURER.

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