NHTSA Complaint #10967975 — 2011 FORD MUSTANG

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10967975
Vehicle	2011 FORD MUSTANG
Component	STEERING
Date of Incident	September 5, 2016
Date Filed	March 23, 2017
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

MY ELECTRONIC POWER STEERING HAS FAILED 3 TIMES-THE CAR ENGAGES THE BRAKES WITHOUT WARNING AND PULLS TO ONE SIDE.THEN THE "SERVICE THE ADVANCE TRAC WARNING LIGHT "COMES ON. I HAVE READ THAT THERE ARE MAJOR SAFETY ISSUES WITH THESE ELECTRONIC POWER STEERING RACK ASSEMBLIES.I AM CONCERNED ABOUT THE MY SAFETY.I HAVE READ OF TOTAL FAILURES THAT HAVE RESULTED IN CRASHES AND INJURIES.FORD HAS REFUSED TO GIVE ME ANY HELP-THEY WANT TO CHARGE ME ABOUT $3500.00 FOR THE REPAIR.I FILED MY COMPLAINT EARLIER TODAY VERBALLY WITH YOUR TEAM-COMPLAINT NUMBER-10967970

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