NHTSA Complaint #10967690 — 1999 BUICK CENTURY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10967690
Vehicle	1999 BUICK CENTURY
Component	STEERING
Date of Incident	March 22, 2017
Date Filed	March 22, 2017
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THIS MORNING I STARTED MY CAR TO HEAD TO WORK, THERE WAS A WHINING NOISE AND VERY HARD TO TURN MY STEERING WHEEL. AS I BACKED UP I NOTICED A LEAK ONTO THE PAVEMENT. I PURCHASED A BOTTLE OF POWER STEERING FLUID WITH STOP LEAK AND PUT IT IN HOPING THAT'S WHAT IT NEEDED. I CONTINUED MY DRIVE TO WORK WITH HESITATION. I WAS STILL UNABLE TO MAKE A SHARP TURN. WHILE AT WORK I RESEARCHED A FEW THINGS AND FOUND IT TO BE THE RACK AND PINION HAS PROBABLY LOCKED UP AND LEAKED. THE PART TO REPLACE WILL COST ME ABOUT $200 AND THE MECHANICS FEES WILL BE MORE, WITH A TOTAL OF AROUND $750-$800. MY CAR IS OLDER AND HAS ME WONDERING IF I CAN AFFORD TO PUT MORE MONEY INTO REPLACING FAULTY PARTS. IF THIS PART ALREADY HAS AN INVESTIGATION ONGOING, I WOULD LIKE TO BE PLACED ON THE LIST TO HAVE THIS ISSUE SOLVED.

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