NHTSA Complaint #10967548 — 2008 GMC ACADIA

APPROXIMATELY 3 WEEKS AGO, MY 2008 GMC ACADIA WAS SERVICED AT 140,000 MILES FOR WORN OUT TIMING CHAINS. NOW, I AM LOOKING AT PROBLEMS WITH MY TRANSMISSION. HOW CONVENIENT. WITHIN THREE WEEKS THIS VEHICLE HAS FAILED ON ME. THE TIMING CHAINS WERE RATTLING IN TURNS WHEN IT WAS TAKEN INTO THE DEALERSHIP AND THE PROBLEM WAS DISCOVERED. I ACTUALLY VISITED AND LEFT THE DEALERSHIP SEVERAL TIMES BEFORE THE PROBLEM WAS DIAGNOSED, SO I WAS RIDING AROUND WITH A FAULTY PART IN MY ENGINE. THE TRANSMISSION WENT OUT AFTER I HAD EXITED THE INTERSTATE AT WHICH POINT I COULD NOT ACCELERATE MORE THAN 10 MPH. GOOD THING I WAS NOT ON THE INTERSTATE WHEN IT DECIDED TO STALL OUT ON ME AS I CAN ONLY IMAGINE HOW DISASTROUS THAT WOULD HAVE BEEN. THE 2007 AND 2009 GMC MODELS WERE RECALLED FOR TIMING CHAIN ISSUES, NEVER THE 2008 MODEL. THE TRANSMISSION PROBLEM IS RELATED TO THE 3-5-R WAVE PLATE, WHICH HAD A 20,000 MILE EXTENSION FROM GM TO COVER THE REPAIR IF THIS BROKE, WHICH OF COURSE I AM OUT OF, THUS THE REPAIR COSTS FOR BOTH DEFECTS ARE MY PROBLEM. I DO NOT UNDERSTAND HOW THEY WILL NOT BACK THEIR PRODUCTS KNOWING THAT THEY ARE FAULTY. GM NEEDS TO STEP UP AND MAN UP TO THE FACT THEY HAVE INFERIOR PRODUCTS INSIDE THESE ENGINES AND TRANSMISSIONS.