NHTSA Complaint #10967438 — 2004 BUICK LESABRE

TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD SEPARATED FROM THE SUB STRUCTURE OF THE VEHICLE, WHICH EXPOSED THE AIR BAGS. THE CONTACT STATED THAT WHILE DRIVING THE DASHBOARD WOULD MOVE BACKWARDS AND FORWARDS. THE CONTACT WAS CONCERNED THAT THE AIR BAGS COULD INADVERTENTLY DEPLOY CAUSING AN INJURY OR DEATH. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WERE UNAWARE OF THAT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.