NHTSA Complaint #10967382 — 2013 FORD FUSION ELECTRICAL SYSTEM

Complaint Details

ODI Number	10967382
Vehicle	2013 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	March 11, 2017
Date Filed	March 20, 2017
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WE WERE DRIVING DOWN THE HIGHWAY 2 HOURS FROM HOME AND I HAD A WARNING LIGHT COME ON, ENGINE COOLANT TEMPTRESS OVERHEATED. SO ME AND MY HUSBAND PULLED OVER ON THE SIDE OF THE ROAD EVERYTHING LOOKED FINE, WE HAD COOLANT.WE SAT FOR ABOUT 10 MINS TO BE SAFE. AND PROCEEDED DOWN THE HIGHWAY. AFTER 2 MINS WE HAD ANOTHER WARNING LIGHT COME ON STEERING SYSTEM FAILURE. AT THIS POINT HE COULDN'T MOVE THE WHEEL SO WE PULLED OVER AGAIN AND AS SOON AS WE STOPPED BLACK SMOKE CAME IN THE VENTS AND UP THE WINDSHIELD. AS WE OPEN OUR DOORS THERE IS FLAMES COMING IN THE DOOR ON THE FRONT PASSENGER SIDE WE QUICKLY EVACUATED THE VEHICLE AND CALLED 911.

Related Complaints for the 2013 FORD FUSION

Other ELECTRICAL SYSTEM Complaints

#11717152 — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11698539 — November 10, 2025 — Unknown and it's whole electrical system is failing and constantly keeps shutting the car off saying no key detected ...

#11682758 — August 25, 2025 — 1. After vehicle is given gas it won’t crank. 2. Tire sensors won’t turn off. Even with brand new tires and mounts. ...

#11671819 — July 7, 2025 — The rear view camera of my Ford Fusion has started to sporadically function. It started out with an occasional blank ...

#11671212 — July 4, 2025 — The rear view camera will display a black screen or the image will be reversed causing confusion and dangerous revers...

Recent Complaints for the 2013 FORD FUSION

#11717152 — AIR BAGS — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11717152 — STEERING — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11716481 — UNKNOWN OR OTHER — February 7, 2026 — Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops

#11715831 — UNKNOWN OR OTHER — February 5, 2026 — UNKNOWN - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started...

#11713742 — STEERING — January 27, 2026 — I had multiple electric power steering failures. the first in 2022, and the second in June of 2023. In 2023 we did a ...