NHTSA Complaint #10967305 — 2014 TOYOTA 4RUNNER STEERING

Complaint Details

ODI Number	10967305
Vehicle	2014 TOYOTA 4RUNNER
Component	STEERING
Date of Incident	December 1, 2016
Date Filed	March 20, 2017
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

VEHICLE SHAKES "VIOLENTLY" UPON PUTTING BRAKES WHILE DRIVING AT OR ABOVE 60 MPH. I TOOK MY VEHICLE IN TO TOYOTA SEVERAL TIMES FOR THIS SAME PROBLEM AND THEY KEEP TELLING ME IT'S A BRAKE PAD/ROTOR PROBLEM. THE FIRST TIME I TOOK THIS IN TO TOYOTA MY VEHICLE HAD MAYBE 28,000 MILES, I TOOK IT IN TODAY 3/20/17 AND IT HAS 35,000 AND THEY SAID THE SAME THING SO I TOOK IT TO A BRAKE REPAIR SHOP AND EXPLAINED WHAT TOYOTA HAD SAID, THE EMPLOYEE AND ACTUAL OWNER OF THE SHOP TOLD ME "I WOULD LOVE TO TAKE YOUR MONEY HOWEVER IT WILL NOT FIX THE PROBLEM BECAUSE YOUR BRAKES AND ROTORS ARE PERFECT. THAT IS ACTUALLY WHAT THE ANOTHER SHOP EMPLOYEE TOLD ME WHEN I TOOK IT IN BACK IN 2016. I AM HOPING IF ANYONE ELSE OUT THERE HAS THIS SAME PROBLEM THEY WILL FIND A SOLUTION BEFORE SOMETHING TERRIBLE HAPPENS TO ANYONE

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