NHTSA Complaint #10967150 — 2012 NISSAN VERSA

TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL POPPING NOISE EMITTING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION); HOWEVER, THE REPAIR FAILED TO REMEDY THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE ABNORMAL POPPING NOISE WAS ASSOCIATED WITH THE RECALL REPAIR. THE DEALER DIAGNOSED THAT THE PROTECTIVE PLASTIC COVER UNDER THE VEHICLE HAD LOOSENED AND NEEDED TO BE TORQUED TO SPECIFICATIONS. THE CONTACT STATED THAT THE PLASTIC COVER WAS TIGHTENED TO SPECIFICATIONS, BUT THE NOISE WAS STILL EVIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.