NHTSA Complaint #10967110 — 2012 DODGE JOURNEY

ALTERNATOR IS DEFECTIVE RUINING BOTH THE BATTER AND HAVING TO REPLACE THE ALTERNATOR AND BATTERY MULTIPLE TIMES. THIS HAS HAPPENED TWICE ALREADY IN JANUARY 2014 AND APRIL 2015. AND AGAIN NOW MARCH 2017. ON A ROAD TRIP MY WIFE AND KIDS WENT ON IN THE MIDDLE OF THE HIGHWAY THE VEHICLE SUDDENLY LOST POWER AND ALMOST CONTROL. SHE WAS ABLE TO PULL IT TO THE SIDE OF THE ROAD. SHE TURNED THE CAR OFF COMPLETELY THEN TURNED IT BACK ON AND IT STARTED. THE DROVE ANOTHER HOUR AND THE BATTERY LIGHT CAME ON SHORTLY AFTER THE VEHICLE POWERED OFF AGAIN. SHE THE CALLED ROADSIDE ASSISTANCE AND THEY BROUGHT IT HOME. WE HAD TO REPLACE THE ALTERNATOR AND BATTERY. THE SECOND TIME THIS HAPPENED I WAS ABLE TO IDENTIFY THE PROBLEM AS TO NOT GET STRANDED AND ONCE AGAIN REPLACED THE ALTERNATOR AND BATTERY. THE AUTO PARTS GUY INSURED ME THAT THEY HAD FIXED THE PROBLEM WITH THE NEW ALTERNATORS. CLEARLY NOT. WE JUST FINISHED OUT 3RD REPLACEMENT OF BOTH ALTERNATOR AND BATTERY AFTER A LONG ROAD TRIP WE HAD TO BUY A BATTERY IN THE MIDDLE OF TO GET HOME. THIS ISSUE NEEDS TO BE ADDRESSE. I SPOKE WITH THE DODGE DEALERSHIP ORIGINALLY AND THEY WERE NO HELP AND SAID THEY WOULD HAVE JUST REPLACED THE ALTERNATOR AND BATTERY AS WELL. ## VIN PASSED ## DODGE JOURNEY 2012 ##