NHTSA Complaint #10967051 — 2016 DODGE DURANGO

ROLLAWAY DANGER---WE HAVE AN ATTACHED THREE CAR GARAGE AND I WAS PARKED IN THE LARGER 2 CAR SECTION CLOSER TO THE HOUSE. IN EARLY AM ON A RECENT MORNING, WHEN BACKING OUT OF MY GARAGE, I REALIZED I HAD LEFT SOMETHING IN THE HOUSE. AFTER BACKING OUT, I PUT THE CAR IN PARK, UNBUCKLED MY SEATBELT AND OPENED THE DRIVER DOOR IN ORDER TO GO BACK INTO THE HOUSE. AS I WAS EXITING THE VEHICLE, I NOTICED THAT THE CAR WAS STILL MOVING FORWARD. I JUMPED BACK INTO THE CAR AND QUICKLY HIT THE BRAKE IN ORDER TO STOP ITS ROLLING FORWARD. UNFORTUNATELY AS I HAD THROWN MYSELF BACK INTO THE SEAT! I WAS MISALIGNED TO THE CONTROLS AND I HIT THE GAS RATHER HARD WHICH CAUSED THE VEHICLE TO LUNGE FORWARD. AS SOON AS I REALIZED WHAT HAPPENED, I SLAMMED ON THE BREAK BUT UNFORTUNATELY I STILL HIT THE GARAGE (THE SINGLE CAR GARAGE). I WAS AT AN ANGLE TO THE BUILDING WHICH CAUSED DAMAGE TO THE FRONT LEFT OF THE VEHICLE BUT ALSO TO THE RIGHT SIDE PASSENGER DOOR AND ATTACHED MIRROR. AS WELL AS SOME DAMAGE TO THE GARAGE ALSO. THIS WAS A VERY SCARY SITUATION FOR ME BUT THERE'S MORE. MY HUSBAND WAS TAKING OUT THE GARBAGE THAT MORNING AND WAS WALKING ACROSSED THE GARAGE TOWARD THE GARBAGE CAN. HAD HE BEEN 10 PACES FURTHER IN HIS JOURNEY I VERY LIKELY WOULD HAVE HIT HIM OR EVEN PINNED HIM BETWEEN THE VEHICLE AND THE GARAGE CAUSING UNKNOWN HARM TO HIM BUT PERHAPS VERY SERIOUS. TO BE HONEST, THIS VEHICLE SCARES THE CRAP OUTTA ME WHICH IS HORRIBLE CONSIDERING 6 MONTHS AGO I MADE A MAJOR INVESTMENT IN IT I HAVE A PRISTINE DRIVING RECORD. WE CONTACTED DODGE AND WE'VE HAD SOMEONE INSPECT THE VEHICLE WITH A LETTER RESPONSE OF "YOU DON'T KNOW HOW TO DRIVE". GIVEN MY DRIVING RECORD, I WOULD ARGUE THAT I DO AND GIVEN THE KNOWN ISSUES WITH POSSIBLE ROLL AWAYON THESE VEHICLES I WOULD ASK THAT A FIX BE BROUGHT TO MARKET TO MAKE THESE VEHICLES SAFER!