NHTSA Complaint #10966654 — 2016 DODGE DURANGO UNKNOWN OR OTHER

Complaint Details

ODI Number	10966654
Vehicle	2016 DODGE DURANGO
Component	UNKNOWN OR OTHER
Date of Incident	December 1, 2016
Date Filed	March 18, 2017
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

FCW DOES NOT WORK AS EXPLAINED IN THE DODGE MANUAL. NO WARNING TO BRAKE OR BRAKE JOLT OR STOP OF THE VEHICLE. ALL I GET FROM DODGE DEALERS 4 OF THEM IS WE CAN'T TEST THE SYSTEM AND YOU CAN RUN INTO THE CAR IN FRONT OF YOU. I HAVE IT SET ON THE MOST SET ON THE MOST SENSITIVE SETTING. THIS SYSTEM IS ACCORDING TO THE MANUAL WORK UNDER 25MPH TO 1MPH. THE ADAPTIVE CRUISE WORKS AS DESCRIBED. I CALLED THERE 1-800 NUMBER AND ALL I GET IS THE RUN AROUND AND THAT THEY CAN'T TEST IT. ITS EASY JUST DRIVE AND YOU WILL RUN INTO THE CAR IN FRONT OF YOU WITH NO WARNING AT ALL. I HAD A 2012 DURANGO AND I TRADED IT IN FOR THIS FEATURE. PLEASE HELP ME

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