NHTSA Complaint #10966622 — 2014 JEEP WRANGLER

TRANSFER CASE REAR MAIN SEAL LEAK AS DIAGNOSED BY TWO DIFFERENT JEEP DEALERSHIPS (JEEP OF HOLLYWOOD AND MASSEY YARDLEY JEEP). I HAVE TAKEN THE CAR IN TWICE FOR REPAIR AND THE LEAK CONTINUES (02/24/2017 [HOLLYWOOD JEEP] AND 03/08/2017 [MASSEY YARDLEY]). THE CAR IS IN FOR REEVALUATION AND REPAIR AS I AM WRITING THIS MAKING IT THE THIRD TIME IN THREE WEEKS THE CAR IS BEING REPAIRED FOR THE SAME ISSUE (03/17/2017 [MASSEY YARDLEY]). THIS INVOLVES THE MOTOR OIL IN THE VEHICLE AND LEAKS REGARDLESS OF WHETHER THE VEHICLE IS IDLE OR BEING DRIVEN. ONCE THE WRANGLER IS DRIVEN THE THE OIL HEATS UP, AND THINS OUT, CAUSING THE OIL TO LEAK IN LARGER AMOUNTS AND FASTER. THIS IS A SAFETY ISSUE BECAUSE LEAKING OIL CAN START AN ENGINE FIRE OR TOO MUCH OIL LOST CAN CAUSE AN ENGINE TO BE DAMAGED OR EVEN SEIZE. JEEP CORPORATE CUSTOMER SERVICE HAS BEEN NOTIFIED OF THIS ISSUE AND THEIR "CASE MANAGEMENT" TEAM HAS BEEN INVOLVED IN ATTEMPTING TO RESOLVE THE ISSUE, HOWEVER, TO-DATE ALL CUSTOMER SERVICE REPS INDICATE THERE IS NO RECALL OR INVESTIGATION INTO THESE ISSUES. AS AN ASIDE, THE CAR WAS TAKEN TO THE DEALER, BY THE ORIGINAL OWNER (PER CARFAX REPORT), FOR TRANSFER CASE RELATED ISSUES 11/18/2015. I IMPLORE NHTSA TO INVESTIGATE THIS ISSUE AS THIS HAS THE POTENTIAL TO BE A LIFE THREATENING ISSUE.