NHTSA Complaint #10966326 — 2009 VOLKSWAGEN JETTA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10966326
Vehicle 2009 VOLKSWAGEN JETTA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 99,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

MY 2009 JETTA HAS BEEN EXPERIENCING ISSUES. THE ABS LIGHT, STABILITY CONTROL LIGHT, BRAKE LIGHT, AND CHECK ENGINE LIGHT STAY ON. THE CAR SPUTTERS FROM TIME TO TIME. I TOOK IT TO THE DEALER IN MY TOWN FOR THE VOLKSWAGEN RECALL ON THE ABS SYSTEM. THEY SUPPOSEDLY FIXED THE ABS SOFTWARE AND MODULE. THEN THEY TELL ME THE ABS PUMP IS BAD BUT NOT COVERED UNDER WARRANTY. IT WILL BE $3000 TO REPLACE! THEY REPLACED THE MASS AIR INTAKE, A $442.00 REPAIR AND THE CAR IS STILL MISSING. CHECK ENGINE LIGHTS STILL ON. NOW EPC LIGHT IS ON. ALSO, ALL OF MY ABS LIGHTS, CHECK ENGINE, STABILITY CONTROL, AND BRAKE LIGHTS ARE STILL ON. HOW DO I KNOW THE DEALER ACTUALLY DID THE ABS REPAIR? ALSO, WHY IS THE ABS PUMP NOT PART OF THE RECALL? IT'S DIFFICULT TO BELIEVE THAT THE SOFTWARE CAUSED THE ABS MODULE TO FAIL, BUT HAD NOTHING TO DO WITH THE PUMP. THIS CAR SEEMS TO BE A LEMON. ARE THERE ANY PLANS TO ADDRESS THE ABS PUMP ISSUE?

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