NHTSA Complaint #10966228 — 2011 JEEP PATRIOT

THIS VEHICLE HAS HAD THE TRANSMISSION CONTROL MODULE (TCM) REPLACED THREE TIMES BY A CERTIFIED JEEP DEALER. THE FAULTY TCM CAUSES THE JEEP TO BARELY START OR TO SUDDENLY CAUSE THE JEEP TO LOSE POWER IF DRIVING AND ONLY GO ABOUT 5 MPH IN REVERSE OR FIRST GEAR. ALSO, THE TRACTION CONTROL, TRANSMISSION TEMPERATURE AND CHECK ENGINE LIGHTS WERE ON. THE TCM HAS FAILED ONCE WHEN THE VEHICLE WAS STATIONARY AND TWICE WHEN MOVING. IT TAKES AT LEAST A WEEK FOR THE DEALER TO ORDER AND INSTALL A REPLACEMENT TCM, LEAVING ME WITHOUT MY JEEP AND CAUSING ME TO LOSE ANY CONFIDENCE IN MY VEHICLE. I COMPLAINED TO BOTH CARMAX, WHERE I BOUGHT THE JEEP; AND TO CHRYSLER JEEP, WHICH HOLDS THE DRIVETRAIN WARRANTY. BOTH COMPLAINTS WERE REBUFFED AS NOT BEING VALID. I TRIED TO UPLOAD MY DOCUMENTATION BUT COULDN'T. I CAN SEND IT TO YOU VIA EMAIL OR FAX. THE "WHEN DID THIS HAPPEN DATE WAS THE 4TH TIME I HAD TCM PROBELMS