NHTSA Complaint #10965973 — 2010 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10965973
Vehicle 2010 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 84,950 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I BOUGHT MY FIRST SUBARU IN 2002. I LOVE IT, A WEEK AFTER I BOUGHT IT I WENT TO CALIFORNIA FROM ST. LOUIS, MO. I DECIDED I WANTED ANOTHER ONE BECAUSE I LOVE SUBARU'S. IT TOOK ME A FEW WEEKS TO FIND THE ONE I WANTED. IT WAS A USED 2010 WITH 84,940 MILES WITH ONE OWNER. NONE SMOKER WHICH I REALLY LOVED. HE TOOK VERY GOOD CARE OF IT. HE TOOK IT IN FOR ALL THE REQUIREMENTS THAT SUBARU HAS. I HAD CAR FAX PRINT OUT SO I KNOW WHAT WAS DONE. NO COMPLAINTS ABOUT THE STALLING WHEN YOU STEPPED ON THE BRAKES. IT WAS ABOUT A WEEK INTO MY OWNERSHIP THAT I NOTICED WHEN I STOPPED THE CAR WOULD START TO VIBRATE AND THEN DIE. THIS IS VERY SCARY BECAUSE THE PERSON BEHIND YOU STARTS HONKING AND I MUST PUT IT INTO PARK AND RESTART IT. THE LIGHTS ON THE DASH START FLASHING WHILE IT IS DYING, A LIGHT GOES ON THAT LOOKS LIKE A CAR SKIDDING. WHEN I START TO FEEL, IT TRYING TO DIE I TAP ON THE BRAKES A FEW TIMES AND MOST OF THE TIME IT WILL KEEP RUNNING. IT IS THE TIMES WHEN IT DIES AND I CAN'T GET IT STARTED FAST ENOUGH CAN BE DANGERS' BECAUSE SOMEONE IS DRIVING FAST BEHIND ME. THIS HAS HAPPENED TO ME MORE THAN I WANT IT TO. WHEN I GO TO CHURCH THAT IS 10 MILES AWAY IT SEEMS TO STOP A LOT AT THE LIGHT. I JUST WANT SUBARU TO FIX THE PROBLEM BECAUSE THEY HAVE KNOWN ABOUT THIS PROBLEM SINCE 2010. I HAVE FOUND SO MANY COMPLAINTS ON ANOTHER SITE, I COPIED THEM AND WILL BE TAKING THEM TO MY SERVICE MAN AND SENDING A LETTER TO THE HQ. I JUST DON'T KNOW WHAT TO DO. WHEN I HAD MY CAR IN FOR THE 90,000-MILE WORK DONE I TOLD THEM AGAIN. THEY TOLD ME WHEN I PICKED UP THE SUBARU IT WOULD COST ME $1,700.00 TO FIX IT. NO SUBARU NEEDS TO FIX IT SINCE IT HAS BEEN A PROBLEM SINCE DAY ONE. SO MANY OTHER COMPLAINTS HAVE BEEN PRINTED. SOMEONE EVEN SENT AND TALKED TO HQ BUT NO RECALL HAS HAPPENED. SO, I'M ANGRY THAT THEY HAVE DONE NOTHING TO CORRECT THE PROBLEM.

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