NHTSA Complaint #10965897 — 2008 LEXUS IS F AIR BAGS

Complaint Details

ODI Number	10965897
Vehicle	2008 LEXUS IS F
Component	AIR BAGS
Date of Incident	March 14, 2017
Date Filed	March 14, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TAKATA RECALL. WE RECEIVED A RECALL FOR THIS AIRBAG ON MAY 2016. FAST FORWARD TO MARCH 2017 AND A REMEDY FOR THIS RECALL IS FINALLY AVAILABLE!! WHEN I CALLED MY AUTHORIZED LEXUS DEALER IN CONCORD, CA I WAS TOLD THAT I'LL BE PUT ON A WAITING LIST UNTIL THE PARTS ARE AVAILABLE. I WAS TOLD IT COULD TAKE 2-3 WEEKS. WHAT'S THE POINT OF ADVISING THEIR CUSTOMERS THAT A REMEDY IS AVAILABLE IF THE DEALERSHIP IS NOT PREPARED TO FIX THE ISSUE WHEN WE'VE BEEN WAITING ALMOST A YEAR FOR A RESOLUTION!!

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