NHTSA Complaint #10960408 — 2014 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10960408
Vehicle 2014 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I BOUGHT A BRAND NEW 2014 FORD EXPLORER AND THE EXTENDED WARRANTY AT THE TIME OF PURCHASE. THE EXHAUST FUMES COMING INTO THE VEHICLE DURING ACCELERATION AT HIGHWAY SPEEDS. I TOOK THE TRUCK IN TO WHILE IT WAS UNDER THE BUMPER TO BUMPER TO BE FIXED AND WHAT WAS DONE AT THE TIME WAS REPROGRAMMING EXHAUST AND AC INTAKE. THIS DID NOT FIX THE EXHAUST PROBLEM BUT DID IMPROVE THE SMELL AND HOW OFTEN IT OCCURRED . I RECENTLY TOOK MY TRUCK INTO GET THE EXHAUST FIXED AND THEY WILL NOT FIX IT BECAUSE IT IS PASSED THE BUMPER TO BUMPER BUT THIS IS THE SAME PROBLEM TOOK IN TO BE FIX PRIOR.

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