NHTSA Complaint #10960094 — 2014 CHEVROLET VOLT

CHEVY VOLT WAS DRIVEN INTO THE GARAGE WITH 10 MILES LEFT ON THE BATTERY, THE CAR WAS PLUGGED INTO THE ELECTRIC CHARGER FOR OVER NIGHT CHARGE. IN THE MORNING IN THE ATTEMPT TO TURN ON THE CAR A MESSAGE APPEARED STATING. "NOT ABLE TO CHARGE" "BATTERY RANGE 0 MILES" "CHARGING OVERRIDE/INTERRUPT OCCURRED" MY HUSBAND CAME AND CHECKED OUT THE CAR WE PLUGGED INTO OUR 110 VOLT CHARGE TO MAKE SURE THAT IT WASN'T OUR CHARGING SYSTEM. WAITED SEVERAL HOURS STILL NO CHARGE. ON STAR WAS CALLED THEY COULD NOT COLLECT ANY DATA BECAUSE THE CAR WAS TOTALLY SHUT DOWN. SOME TIME LATER POSSIBLY THE NEXT DAY (SUNDAY) THERE APPEARED A MESSAGE. "CHARGING OVERRIDE/ INTERRUPTION A CHARGING OVERRIDE OR INTERRUPTION HAS OCCURRED DUE TO ONE OR MORE OF THE FOLLOWING EVENTS: * OVERRIDE OF CHARGING SETTINGS BY VEHICLE OWNER VIA ONSTAR. (THIS DID NOT HAPPEN) * UNINTENDED INTERRUPTION OF AC POWER KATH THE VEHICLE'S CHARGE PORT. (ALSO DID NOT HAPPEN) *INTERRUPTION OF CHARGING BY THE UTILITY COMPANY VIA ONSTAR AS AUTHORIZED BY VEHICLE OWNER. (ALSO DID NOT HAPPEN) SEE OWNER'S MANUAL FOR FURTHER DETAIL." MONDAY MORNING CAR WAS TOWED TO DEALERSHIP. DEALERSHIP ATTEMPTED TO CHARGE AND RUN TESTS TO FIND OUT WHAT HAD HAPPENED. AFTER FIVE DAYS THEY DECIDED TO ORDER A PART, NOT SURE WHAT THE PARTS ACTUAL NAME WAS, SOMETHING TO DO WITH AN ELECTRICAL STARTING MODULE. DEALERSHIP SAYS THE PROBLEM IS SOLVED, PICKING UP ON THE 6TH DAY AT DEALERSHIP. HOPING ALL IS WELL.