NHTSA Complaint #10959875 — 2016 DODGE DART

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10959875
Vehicle 2016 DODGE DART
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

RE: S83 / NHTSA 16V-813 VOLTAGE SPIKE IN WINDSHIELD WASHER PUMP. TOOK 2016 DART TO LOCAL DEALERSHIP FOR RECALL WORK ON 3/8/17. UPON RETURN OF MY VEHICLE, NOTICED AN ELECTRICAL ARC SOUND, A LOUD BUMPING SOUND, WHEN ENGAGING THE 'FLASH HEADLIGHTS' FEATURE. THE ELECTRICAL ARC SOUND NEVER OCCURRED PRIOR TO THE RECALL WORK. THE SOUND EMITS FROM UNDER THE HOOD WHERE THE HEAD LAMPS ARE LOCATED. WHEN I WENT BACK THE NEXT DAY TO INQUIRE ABOUT THE NEW SOUND, THE DEALERSHIP TRIED THREE NEW DARTS ON THE LOT THAT MAKE THE SAME NOISE. MY COMPLAINT IS TO QUESTION THE SAFETY OF THE REPLACEMENT PART AS PRESCRIBED BY THE RECALL NOTICE. THE DEALER SAID IT WAS NORMAL, BUT THIS ELECTRICAL ARC SOUND HAS NEVER OCCURRED ON ANY CAR I'VE EVER BEEN AROUND DURING MY 55 YEARS. I WANT NHTSA TO LOOK INTO IF THE REPLACEMENT PART USED ON MY CAR AND PUT IN DARTS MANUFACTURED RECENTLY IS ACTUALLY SAFE. IS THE ELECTRICAL ARC NOISE BY DESIGN OR DOES IT INDICATE A NEED TO RECALL THE REPLACEMENT PART TO AVOID SAFETY PROBLEMS SUCH AS MALFUNCTION OR FIRE?

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