NHTSA Complaint #10959196 — 2012 FORD F-150 ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10959196
Vehicle	2012 FORD F-150
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	December 7, 2016
Date Filed	March 7, 2017
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

I HAVE A 2012 FORD F-150 FX4 WITH LESS THAN 60,000 MILES ON IT. THE ELECTRONIC POWER STEERING FAILED UNEXPECTEDLY. FORTUNATELY THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED. ALTHOUGH I WAS NOT MOVING, I HAPPENED TO BE OVER THIRTY MILES FROM HOME. MY CONCERN IS THAT THIS ISSUE COULD POSSIBLY PRESENT ITSELF WHILE THE VEHICLE IS IN MOTION. I AM IN DECENT SHAPE AND WAS ABSOLUTELY EXHAUSTED BY THE TIME I ARRIVED AT HOME. MY THOUGHTS WENT TO MY WIFE OPERATING THE TRUCK IN TRAFFIC, WITH MY CHILDREN IN IT, WHICH IN MY EYES POSES A VERY REAL SAFETY HAZARD. I HAVE CONTACTED FORD CUSTOMER CARE SEVERAL TIMES AND RECEIVED NOT HELP, OR POTENTIAL SOLUTIONS.

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