NHTSA Complaint #10958987 — 2012 CHEVROLET TRAVERSE

WE WERE DRIVING THE VEHICLE WITH TWO SMALL INFANTS IN THE CAR GOING 70 MPH ON THE HIGHWAY WHEN SUDDENLY THE VEHICLE WENT INTO LIMP MODE AND RAPIDLY LOST SPEED, CAUSING US TO SWERVE INTO THE DITCH AND OTHER CARS BEHIND US SLAMMING ON THEIR BRAKES. THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND STABILITY CONTROL LIGHT WENT ON. ENGINE WAS RUNNING ROUGH AND NEEDED TO BE SHUT OFF AND TURNED BACK ON IN ORDER TO RESTART THE VEHICLE TO NORMAL FUNCTION. THE VEHICLE WAS BROUGHT INTO A CHEVROLET DEALERSHIP WHERE IT WAS DETERMINED THAT THE VEHICLE NEEDS A NEW THROTTLE BODY. AFTER CONTACTING GENERAL MOTORS, WE WERE TOLD THIS IS A KNOWN ISSUE WITH THE 2012 CHEVROLET TRAVERSE, AND IN SOME CASES AN EXTENDED WARRANTY HAS BEEN GIVEN. WE WERE THEN TOLD THAT OUR VEHICLE DOES NOT FIT THAT DESCRIPTION BECAUSE THE THROTTLE BODY WAS MADE IN A DIFFERENT FACILITY AS THE OTHERS. THIS IS THE EXACT SAME ERROR AS THE KNOWN ISSUE BUT GENERAL MOTORS IS REFUSING TO TAKE ANY ACTION. THIS IS AN EXTREMELY DANGEROUS ISSUE THAT NEEDS TO BE RECTIFIED IMMEDIATELY IN ORDER TO PREVENT SERIOUS INJURY.