NHTSA Complaint #10958979 — 2009 GMC YUKON DENALI STRUCTURE:BODY

Complaint Details

ODI Number	10958979
Vehicle	2009 GMC YUKON DENALI
Component	STRUCTURE:BODY
Date of Incident	January 9, 2017
Date Filed	March 6, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

UPPER DASH BOARD CRACKING SEVERELY ABOVE THE INSTRUMENT PANEL AS WELL AS THE PLASTIC "CLIPS" THAT HOLD THE DASH BOARD IN PLACE BROKEN LOOSE. THIS WILL BE THE SECOND TIME I'VE HAD TO REPLACE THE DASHBOARD (1ST TIME UNDER WARRANTY - BROKEN PLASTIC CLIPS). THE CRACK JUST SUDDENLY APPEARED AFTER I HEARD SOME RATTLING IN AND AROUND THE CENTER OF THE DASH BOARD. DIDN'T NOTICE UNTIL THERE WAS A 6" CRACK. COULD POSSIBLY HINDER STEERING COLUMN IF PLASTIC PIECES FROM THE CRACK FALL INTO THE AREA. PLASTIC SHARDS COULD POSE DANGEROUS IF ACCIDENT WERE TO OCCUR. NUMEROUS COMPLAINTS AND CONCERNS ONLINE ABOUT THIS ISSUE. OTHERS REPORT CRACKS BY PASSENGER AIRBAG.

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