NHTSA Complaint #10958356 — 2003 MERCEDES BENZ E320

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10958356
Vehicle 2003 MERCEDES BENZ E320
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

MERCEDES DEALER SAYS THAT MY VIN NUMBER IS NOT UNDER THIS RECALL. I BOUGHT THE CAR ON JULY 31,2009 AND THE RECALL FOR THE BRAKE PUMP CAME OUT IN OCTOBER 2009. I HAVE HAD THE CAR SERVICED AT THE SAME MERCEDES DEALER FOR 8 YEARS AND THEY HAVE NEVER TOLD ME ABOUT ANY RECALL. IS MY CAR COVERED UNDER THIS RECALL. I UNDERSTAND THERE IS A 10 YEARS LIMIT ON THE RECALL AND MERCEDES HAS BEEN REGULARLY SERVICING MY CAR SINCE YEAR 6 TO YEAR 10 I.E. @009 TO 2013 AND THEY HAVE NEVER MENTIONED ANY RECALLS IN ANY OF THE TIMES I HAVE HAD THE CAR SERVICED SINCE JULY 31, 2009.

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