NHTSA Complaint #10958006 — 2011 SUBARU LEGACY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10958006
Vehicle 2011 SUBARU LEGACY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

MY TORQUE CONVERTER IS LOCKING UP UNDER BREAKING/COMING TO A STOP AND THE ENGINE SHUTTERS AND SHUTS DOWN. WHEN THE VEHICLE IS IN MOTION, THE PROBLEM OCCURS UPON STOPPING OR SLOWING DOWN RAPIDLY TO A SLOW CRAWL (I.E. LESS THAN 5 MPH). THIS ISSUE IS VERY REPEATABLE AND CAUSES DELAY IF YOU ARE TRYING TO MOVE OUT OF THE WAY OF ONCOMING VEHICLES OR EMERGENCY VEHICLES IN THE CASE OF A HIGHWAY BACKUP, ETC. I HAVE READ FORUMS WHERE SEVERAL OTHER SUBARU OWNERS ARE EXPERIENCING THE SAME ISSUE. SUBARU ACKNOWLEDGES THE PROBLEM IN TSB 16-90-13R BUT FROM MY RESEARCH THEY ARE CHARGING THOUSANDS OF DOLLARS FOR THE REPAIR. THIS IS A SAFETY ISSUE WITH A FAULTY COMPONENT THAT MUST BE RECALLED, NOT VOLUNTARILY REPAIRED. THIS IS ESPECIALLY IMPORTANT SINCE MANY SUBARU OWNERS ARE PROBABLY NOT YET AWARE OF THE PROBLEM.

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