NHTSA Complaint #10957901 — 2003 NISSAN ALTIMA

OWNER OF A 2003 NISSAN ALTIMA. ON 2/18/2016, I TOOK MY VEHICLE TO A CAR WASH IN LINDEN, NJ. WHEN THE CAR WASH WAS COMPLETED, I PUT MY VEHICLE ON DRIVE AND PROCEEDED SLOWLY TOWARDS THE CAR WASH EMPLOYEES AS THEY INSTRUCTED ME TO STAY ON MY LEFT SIDE, AS THE OTHER VEHICLE WAS ON THE RIGHT SIDE. WHILE I STILL HAD MY FOOT ON THE BRAKES, AND AS THE EMPLOYEE PLACED THE TOWEL TO DRY OUT MY VEHICLE, MY VEHICLE IMMEDIATELY STARTED TO JOLT TWICE WHILE I STILL HAD MY FOOT ON THE BRAKES AND IMMEDIATELY UNINTENDED ACCELERATING AT A HIGH SPEED. SMOKE STARTED TO COME OUT OF THE FRONT HOOD AND AIR BAG CAME OUT. I HAD TO CONTROL THE STEERING WHEEL NOT TO HIT ANY ONE AS THERE WERE SEVERAL PARKED VEHICLES AND PEOPLE VACUUMING/CLEANING THEIR VEHICLES. NOT SURE HOW MANY PARKED VEHICLES WERE HIT AND MY VEHICLE HIT A PARKED SUV. AMBULANCE AND POLICE ARRIVED. I WAS IN SHOCKED, SURPRISED AND CRIED AND TOLD THE POLICE ABOUT MY VEHICLE UNINTENDED ACCELERATED SO QUICKLY WITHOUT ANY WARNING WHILE MY FOOT WAS STILL ON THE BRAKES. ALL I KEPT SAYING IS OH MY GOD, HOW COULD MY VEHICLE UNINTENDED ACCELERATED WHILE I STILL HAD MY FOOT ON THE BRAKES. WERE THERE ANY RECALLS? I TOLD THE OFFICER THAT MY FOOT WAS ON THE BRAKES AND THE MORE I PRESSED ON THE BRAKES, THE FASTER MY VEHICLE UNINTENDED ACCELERATED AT A HIGH SPEED WITH NO CONTROL OF STOPPING. THERE WERE NO INDICATOR LIGHTS. MY VEHICLE WAS TOTALED AND TAKEN AWAY BY THE TOW TRUCK. I HAD INJURIES SWOLLEN/BRUISED ON MY KNEES, ANKLES, HEAD, NECK, SHOULD, HANDS AND BACK. POLICE REPORT WAS TAKEN AND NOT AVAILABLE AS THIS TAKES A COUPLE OF DAYS. SEE ALSO ODI 10956663. *DSY