NHTSA Complaint #10957885 — 2016 BMW X5

MY CAR BMW X5 WAS DAMAGES BY ACCIDENT, WHICH WAS CAUSED BY THE MALFUNCTIONING OF THE TAILGATE, WHICH OPEN SPONTANEOUSLY TWICE WITHOUT WARNING NEITHER BY SOUND NOR BY COMMAND. THE ACCIDENT HAPPENED WHEN I TURNED ON THE ENGINE WITH ATTEMPT TO MOVE FROM THE BUILDING GARAGE. ALLEGEDLY WARNING SYSTEM MUST BE DESIGNED IN THE BMW X 5. THE WARNING SYSTEM WAS NOT FUNCTIONING, WHICH CONTRIBUTED TO THE ACCIDENT. I CAN PROVIDE YOU WITH FOOTAGE, IN WHICH YOU WILL BE ABLE TO SEE THE EVENT OF ACCIDENT. ALSO, I CAN DEMONSTRATE, AS YOU CAN SEE ON FOOTAGE, THAT I MADE A FAIR ATTEMPT TO PREVENT THE ACCIDENT BY TRYING TO CLOSE SPONTANEOUSLY OPEN TAILGATE, WHICH RE-OPEN AGAIN SPONTANEOUSLY WITHOUT ANY WARNINGS. THE REAR TAILGATE GLASS EXPLODED IN A PIECES OF NEEDLE AND HALF A DIME SIZE AFTER POSSIBLE MINOR TOUCH OF THE REAR WIPER. IF THE MINOR IMPACT OF THE REAR WIPER TOOK PLACE, IT MUST NOT CAUSE SUCH DISPROPORTIONAL DAMAGES TO THE CAR SUCH AS EXPLOSION OF THE REAR TAILGATE WINDOW. THE PICTURE OF THE DEBRIS ALSO IS AVAILABLE. THE ARBELLA INSURANCE COMPANY DETERMINED THIS EVENT AS A SIMPLE CAR ACCIDENT, SINCE THE ARBELLA INSURANCE COMPANY DOES NOT AN EQUIPMENT TO DETERMINE IF LOCKS OR COMPUTER OF THE BMW X5 WERE MALFUNCTIONING. BMW USA WERE NOT ABLE TO DIAGNOSE FOR THE SAME REASON, LACK OF EQUIPMENT, THE CAUSE OF THE ACCIDENT. NEITHER ONE ORGANIZATION THE ARBELLA INSURANCE NOR BMW USA HAD BEEN ADDRESSED THE SAFETY ISSUES DUE TO MALFUNCTIONED CAR COMPUTER NOR EXPLOSION OF THE TAILGATE REAR WINDOW.