NHTSA Complaint #10957444 — 2012 CHEVROLET TRAVERSE

MY CHEVY TRAVERSE STARTED MAKING RUBBING NOISES WHEN MAKING HARD TURNS JUST AFTER IT HIT 60,000 MILES (AND HAD ITS BIG MAINTENANCE WHICH FLUSHED THE POWER STEERING FLUID). WHEN I TOOK IT INTO THE SHOP I WAS TOLD THAT ALL OF THE STEERING COMPONENTS NEEDED REPLACED (POWER STEERING PUMP AND RACK, GEAR, NEW FLUID) AND THEN THE CAR WOULD NEED AN ALIGNMENT (ALSO JUST HAD ONE WITH THE LAST SERVICE). WITH A "DISCOUNT" AT THE DEALERSHIP, THIS COST ME $2,428!!! I READ THAT MANY OTHERS HAVE HAD THE SAME ISSUE, BUT NOTHING HAS BEEN RECALLED, SO IT COMES OUT OF MY POCKET TO REPLACE FAULTY PARTS THAT WERE USED IN MY VEHICLE. I CONTACTED GM AND THEY OFFERED ME TO EXTEND THE WARRANTY ON THE PARTS (USED THE SAME FAULTY PARTS?) THAT WITH MY MILEAGE WILL LAST MAYBE THREE YEARS.