NHTSA Complaint #10957361 — 2012 AUDI A3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10957361
Vehicle	2012 AUDI A3
Component	AIR BAGS
Date of Incident	February 9, 2016
Date Filed	February 27, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TAKATA RECALL: I WAS NOTIFIED ABOUT THE TAKATA AIRBAG RECALL BY LETTER OVER ONE YEAR AGO. I HAVE TRIED TO SCHEDULE APPOINTMENTS TO HAVE THE AIRBAG REPLACED ON TWO DIFFERENT OCCASIONS AT TWO DIFFERENT AUDI DEALERSHIPS. BOTH DEALERSHIPS STATED THAT THEY DO NOT HAVE THE PARTS AND DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A REPAIR ESPECIALLY CONSIDERING THAT THE CURRENT AIRBAG IN MY CAR IS A POTENTIAL SAFETY RISK THAT WHEN INFLATED DURING A CRASH COULD SHOOT METAL FRAGMENTS INTO VEHICLE OCCUPANTS (ME!). THE LACK OF RESPONSE FROM THE MANUFACTURER IS UNACCEPTABLE AND IRRESPONSIBLE. I EXPECT AN EXPEDIENT INVESTIGATION AND RESOLUTION TO THIS SAFETY HAZARD.

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