NHTSA Complaint #10957127 — 2011 CHEVROLET EQUINOX

COMMENTS: I AM A CHEVY OWNER OF A 2011 EQUINOX AND NOT HAPPY ABOUT HAVING TO PAY FOR SOMETHING THAT SHOULD BE A RECALL. THE TIMING CHAIN IS HELD ON BY A SMALL BOLT WHICH CAME LOOSE AND BELT BROKE AND BUSTED A HEAD AND ALL MY ROCKER ARMS. THIS SCREW UP MY REPAIR MAN SAID IS BECAUSE IT WAS DESIGNED WRONG AND SAYS ONCE IT IS DONE THERE IS NO CLUE WHEN IT COULD HAPPEN AGAIN IN THE FUTURE. I HAVE READ ABOUT THIS HAPPENING TO VARIOUS DRIVERS AND THEY AS WELL AS ME BEING TOLD YOUR VIN NUMBER IS NOT IN THE RECALL. I WANT TO KNOW WHY IT IS NOT AND WHAT IS GOING TO BE DONE ABOUT THIS. THE REPAIR BILL IS BETWEEN $2500 AND $3000 AND I ALSO READ THAT IT IS USUALLY OUT OF WARRANTY WHEN IT HAPPENS. I AM SO MAD AT GM AT THE MOMENT AND THINKING ABOUT GOING WITH ANOTHER COMPANY AFTER I SELL THIS ONE. [XXX] VIN #[XXX] 111,000 MILES TOWING $200 LABOR AND REPAIR $3800 THE TIMING CHAIN GUIDE BOLT IS SO SMALL I AM SURPRISED IT LASTED AS LONG AS IT DID. AS MUCH AS I HAVE READ ON RECALLS OF THIS HAPPENING I WOULD LIKE TO BE REIMBURSED BY GM I WAS DRIVING TO WORK AND IT DIED ABOUT TWO BLOCKS FROM MY JOB. I STARTED IT BACK UP AND STARTED DOWN THE ROAD AND IT WOULD ONLY LET ME GO 45 MPH AND TRACTION CONTROL ICON CAME ON AND THEN WHERE SPEED IS IT HAD A ! ENGINE POWER IS REDUCED. I LIMPED INTO WORK AND PARKED IT GOING 20 MPH. I DO HAVE PICTURES OF THE BOLT AND MY DASH. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR