NHTSA Complaint #10957124 — 2005 CHRYSLER PACIFICA

OFFICIAL CHRYSLER SERVICE REPAIR SHOP HAS BEEN DOING MY OIL CHANGES EVERY 3 MONTHS - 4 TIMES A YEAR SINCE 2005 WHEN I PURCHASED THE CAR. NOT ONCE HAS THEIR MECHANIC MENTIONED THE RUST OF THE CROSS MEMBER. I ONLY FOUND OUT AND TOOK PICTURES THIS WEEK WHEN I HAD A LOCAL SHOP CHANGE MY BREAKS AND DO TRANSMISSION SERVICE AND THEY SHOWED ME THE RUST, COULD NOT BELIEVE THAT NO ONE EVER MENTIONED THIS AS IT WAS EXTREME WITH CRACKS AND HOLES AND THAT CHRYSLER IS AWARE OF THIS ISSUE REGARDING RUST ON CROSS MEMBER DUE TO THEM NOT PROPERLY COATING THE ENGINE CRADLE. CHRYSLER HAS HAD CERTAIN VIN #'S RECALLED, BUT CLAIM NOT MINE THOUGH BUILD IN 2004, I AM IN A SNOW BELT STATE ( NY). THEY DON'T WANT TO TAKE RESPONSIBILITY. I AM AFRAID TO DRIVE CAR, DANGEROUS AND ENGINE CAN FALL OUT - COULD COST $4000-5000 TO REPAIR FRONT AND BACK - AND UNFORTUNATELY I DON'T HAVE FINANCES TO PURCHASE A NEW CAR. I JUST WANT MY CAR COVERED UNDER THEIR WARRANTEE. THIS PROBLEM DID NOT HAPPEN OVER NIGHT. I ONLY HAVE 127,000 MILES AND RARELY DRIVE IN THE SNOW AS IT IS AWFUL IN THE SNOW.